Customer Stories
These stories highlight how PC Lab’s web development services and IT solutions successfully address a variety of business challenges, enhancing efficiency, security, customer experience, and overall performance across different industries.
Nest Selected online retailer
Challenge:
Outdated website with poor user experience and low conversion rates.
Solution:
PC Lab redesigned the website with a mobile-responsive interface, integrated advanced search functionality, and optimized the checkout process.
Outcome:
The retailer experienced a 50% increase in site traffic, a 30% boost in conversion rates, and a significantly improved user experience, contributing to a 40% rise in revenue within six months.
Resv - Restaurant Table Management
Challenge:
Increasing cyber threats and outdated IT infrastructure.
Solution:
PC Lab implemented state-of-the-art cybersecurity measures, including firewalls, encryption, and regular security audits. Additionally, they upgraded the firm’s IT infrastructure to support these security enhancements.
Outcome:
The firm saw a 70% reduction in security breaches and enhanced data protection, establishing greater client trust and regulatory compliance.
Jimmy's Express family-owned restaurant
Challenge:
Limited online presence and declining foot traffic.
Solution:
PC Lab designed a modern, user-friendly website featuring online ordering, reservations, and an integrated blog for updates and promotions.
Outcome:
Online reservations increased by 60%, a 45% rise in takeout orders, and a broader customer base. The restaurant also gained significant positive feedback on their new online platform.
Happy Lamb Hot Pot Franschise
Challenge:
Inefficient internal communication and outdated project management tools.
Solution:
PC Lab introduced a robust intranet system and implemented advanced project management software tailored to the company’s needs.
Outcome:
Internal communication improved by 50%, project completion times decreased by 30%, and overall operational efficiency increased, resulting in higher productivity and reduced costs.
Franklin Covey
Challenge:
Outdated IT infrastructure caused frequent downtimes and data management issues.
Solution:
PC Lab upgraded the firm’s IT infrastructure with modern hardware, implemented a secure cloud-based document management system, and established reliable IT support.
Outcome:
The firm experienced a 20% reduction in system downtimes, improved document management efficiencies by 35%, and enhanced IT system reliability, allowing employees to focus more on client work.
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